Privacy Policy

1. Introduction
Welcome to RAD Active Gear, a professional online store for fitness clothing and accessories. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website ("Website") located at [https://radactivegear.co.uk]. By using our Website, you agree to the terms of this Privacy Policy.

2. Business Information
RAD Active Gear is operated by RADACTIVEGEAR LTD, a registered company in Company House. For any questions or concerns regarding this policy, please contact us at:
Email: info@radactivegear.co.uk

3. Information We Collect
We may collect and process the following types of personal data:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Payments are processed securely through Stripe; we do not store your payment details.

  • Order Details: Information related to purchases made through our store.

  • Website Usage Data: Cookies, IP addresses, and other tracking technologies to improve user experience.

4. How We Use Your Information
Your information is used for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you regarding orders, inquiries, or support requests.

  • To improve our Website and services.

  • To comply with legal and regulatory obligations.

  • To send marketing emails, if you have opted in.

5. Data Sharing & Third-Party Services
We do not sell or rent your personal data. However, we may share information with:

  • Payment Processor (Stripe): To securely process transactions.

  • Shipping Providers: To deliver your orders.

  • Legal Authorities: If required by law or to protect our business rights.

6. Data Security
We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights
Under applicable data protection laws, you have the following rights:

  • The right to access, correct, or delete your personal information.

  • The right to withdraw consent for marketing communications.

  • The right to lodge a complaint with a data protection authority.
    To exercise these rights, contact us at info@radactivegear.co.uk.

8. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Email: info@radactivegear.co.uk
Business Name: RADACTIVEGEAR LTD

Registered office 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE